Terms and Conditions

Welcome to The Rooms People. By accessing or purchasing from our website, you agree to these Terms and Conditions. Please read them carefully.

1. General

1.1 These Terms govern your use of our website and the purchase of products.

1.2 We may update these Terms periodically; continued use of the website indicates acceptance of changes.

2. Orders and Payments

2.1 Orders are subject to availability. We reserve the right to cancel or refuse any order.  

2.2 Payment must be made in full at checkout via accepted payment methods.  

3. Pricing and Promotions

3.1 All prices are in denoted for the county and include applicable taxes unless stated otherwise.  

3.2 Promotions or discounts cannot be combined unless specified.

4. Shipping and Delivery

4.1 Delivery charges and timescales are provided at checkout.  

4.2 Delays may occur due to unforeseen circumstances, and we are not liable for such delays.  

4.3 Ensure the delivery address is correct; we are not responsible for failed deliveries due to inaccurate information.

5. Returns and Refunds

5.1 Returns are accepted within [insert days] of delivery if the item is unused and in its original packaging.  

5.2 Customised or made-to-order items are non-refundable.  

5.3 Refunds will be processed upon receipt of the returned item. Return shipping costs are non-refundable unless the item is defective or damaged.

6. Product Descriptions

6.1 We aim to provide accurate product descriptions, but minor variations may occur (e.g., colours or materials).  

6.2 If a product differs significantly from its description, you may return it as per our Returns Policy.

7. Liability

7.1 We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.  

7.2 Our liability is limited to the purchase price of the item in question.

8. Intellectual Property

8.1 All website content, including text, images, and logos, is our property or licensed for use.  

8.2 You may not reproduce, distribute, or use our content without prior written consent.

9. Privacy

9.1 Your personal data is handled in accordance with our Privacy Policy.  

10. Governing Law

10.1 These Terms are governed by the laws of [jurisdiction/country]. Any disputes will be resolved exclusively in the courts of country of delivery.

11. Contact Us

For questions about these Terms, please contact us at help@theroomspeople.com

Effective Date: 01/01/2025